Kuala Lumpur Mayor’s Tourism Award for Excellence in the 3-star Category
Federal Hotels International (FHI) is pleased to announce that Hotel Capitol Kuala Lumpur received the prestigious Gold Award of the Kuala Lumpur Mayor’s Tourism Award for Excellence in the 3-star category at the recent third edition of the Kuala Lumpur Mayor’s Tourism Award Gala Dinner on 23 May 2017. Executive Director of Low Yat Group, Mr Low Gee Teong received the award from the Minister of Tourism and Culture Malaysia, YB Dato' Seri Mohamed Nazri bin Abdul Aziz on behalf of Hotel Capitol Kuala Lumpur. The tri-annual awards was first held in 2011 and the second was held in 2014. Hotel Capitol Kuala Lumpur was the proud winner of the inaugural Kuala Lumpur Mayor’s Tourism Award in 2011.
Ms. Ooi Lee Ping, Director of Group Marketing, & Business Development and Operations of Federal Hotels International, said: “Federal Hotels International (FHI) is very proud that Hotel Capitol Kuala Lumpur has been awarded this distinguished and prestigious Gold Award of the Kuala Lumpur Mayor’s Tourism Award for Excellence, which gives recognition to tourism industry players who have strived to promote Kuala Lumpur as an international tourist destination and to benchmark the highest industry standards of excellence for products and services that has consistently been put into practice.
We are greatly honoured to have received this tri-annual award for excellence for the second time, as this is a great recognition for our FHI Group of Hotels, and is indeed a testimony to our dedicated management and staff‘s continuous commitment, team efforts, and team spirit in providing the very best in product, warm Malaysian Hospitality, a consistent effortless courteous and friendly service, and a truly memorable tourism experience to tourists visiting Kuala Lumpur be they international or domestic alike. Winning this distinguished award has given our Team a tremendous boost and will serve as an inspiration for our Team to continue to strive to promote Kuala Lumpur as the preferred international holiday and shopping destination. This recognition has further solidified that Federal Hotels International Group of Hotels in Kuala Lumpur and Sydney, are dedicated to continuously providing our guests with good quality accommodation as well as a friendly and gracious service they expect from the FHI brand. We hope that guests, who stay in a FHI Hotel for business or leisure, will continue to remember our Hotels for their future travel plans and become our loyal customer for life.”
“We are proud to be the recipient of the Gold Award of Kuala Lumpur Mayor’s Tourism Award for Excellence 2017, as this award is designed to recognize and appreciate the recipient’s level of excellence achieved and contribution in making Kuala Lumpur an international tourist destination of choice. It is indeed rewarding to see our efforts to strive to further promote the tourism industry of Kuala Lumpur being recognized. We have always strived to offer the highest level of product and service to ensure our guests experience a consistent level of quality service that is warm, personalized and efficient. It is gratifying to be honored with this award. Our continuous efforts in pursuit of providing the best in the Malaysian hospitality industry for today’s travellers has been acknowledged, and we would like to commend our FHI Group as well as our Hotel Teams for their joint efforts and commitment,” said Mr. Louis Sebastian, General Manager of Hotel Capitol Kuala Lumpur.