GR points can be redeemed for a whole host of exclusive privileges at any of the Federal Hotels International (FHI) Group of Hotels. These include free room stay, dining privileges and so much more. With GR points, every visit to a FHI Hotel will be a very special occasion indeed.

EARNED AND BE REWARDED

Room Revenue Food & Beverage Revenue

 

RM1 = 1 GR Point    l    AUD1 = 3 GR Points

The programme privileges/benefits and terms & conditions apply to the Federal Hotels International (FHI) Group of Hotels in Malaysia and Australia namely The Federal Kuala Lumpur, Hotel Capitol Kuala Lumpur, Tribeca Serviced Suites Kuala Lumpur and The Grace Sydney. 

FHI Group of Hotels reserves the right to change, modify and amend the conditions and conversion of GR points or withdraw this program at any time without prior notice. Only nett value, excluding service charge and any applicable government and local taxes is taken into account. 

If a GR member's status changes between the time the reservation is made and check-out from the hotel, the rules for granting GR points will be those that are in effect at the time of check-out.

The programme offers four levels namely Silver, Gold, Platinum & Black. Silver is automatically allocated when one first join. Black is the highest level where guest is by exclusive invitation only and approved by FHI or Hotel General Manager. It is subject to FHI or Hotel General Manager's final discretion and may not be based on earned points. 

To become a Silver Member, a guest needs to spend a minimum of one paid room night. 

A GR membership status changes when he or she qualify for upgrade to the next membership level based on the number of GR points earned over a 12-month period, as in the "Member Benefits" page at www.graciousrewards.com. The new status is valid for a period of 12 months and is reviewed at the end of this 12-month period. 

Any GR member who has not stay or dine in any of the FHI Group of Hotels within the programme year of 12 months will be classified as inactive and may result in the forfeiture of any membership privileges/benefits. A member may reactivate his or her membership at the Silver level by spending a minimum of one paid room night.