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Guest Recognition Rewards Programme

About

Gracious Rewards points can be redeemed for a whole host of exclusive privileges at any of the Federal Hotels International (FHI) Group of Hotels. These include free room stay, dining privileges and so much more. With Gracious Rewards, every visit to a FHI Hotel will be a very special occasion indeed.

Gracious Rewards points are earned/rewarded according to the following conversion rate:

 

Room Revenue Food & Beverage Revenue

 

RM1
1 Gracious Rewards Point

AUD1
3 Gracious Rewards Points

Gracious Rewards programme privileges/benefits and terms & conditions apply to the Federal Hotels International (FHI) Group of Hotels in Malaysia and Australia namely The Federal Kuala Lumpur, Hotel Capitol Kuala Lumpur, Tribeca Serviced Suites Bukit Bintang and The Grace Hotel Sydney.

FHI Group of Hotels reserves the right to change, modify and amend the conditions and conversion of Gracious Rewards points or withdraw this program at any time without prior notice. Only Nett Value, excluding Service Charge and any applicable Government and local taxes is taken into account.

Gracious Rewards points may or may not be rewarded for promotional/package rate.

If a Gracious Rewards member's status changes between the time the reservation is made and check-out from the hotel, the rules for granting Gracious Rewards points will be those that are in effect at the time of check-out.